ChipBot for Websites
Have website traffic but no sales?
Major Update #35 – Chat & Video Upgrades, iOS app in beta, new White Label and Affiliate features
Overview:
- Upgraded chat experience
- Improved Pylon dashboard UI
- New theme options
- New affiliate program interface and perks
- New white label features for reselling
What's new with ChipBot?
- Video chaining
- New event rules
- New APIs
- New white-label and reseller program
- New video guides for install
Other things we're working on right now:
- New iOS and Android app for live chat
- Continuing enhancing the whitelabel program
- Live chat enhancements and new video Pylon theme
New features:
- Shared Folders (Nexus)
- Custom Header Background (Nexus
- New ChipBot Position UI
- New APIs
- ChipBot Auto-Hide
Bug Fixes:
- Increased file upload limit from 100 MB to 400 MB. The limit will eventually be increased to 1GB. (Pylons)
- Fixed video preview from sometimes not showing a preview. (Pylons)
- Improved search speed (Nexus)
- Added missing icon buttons from links (Pylons)
- Improved reliability of managing the main screen component organizer (Nexus)
Update: Ultra Fast Loading, New Features, and Bug Fixes.
It’s been quite a while since our last update post, but we’ve released continuous updates since our last post. I think it’s long overdue for a recap, so here we go!
https://www.youtube.com/shorts/MW_qV5iBLPM
New products and websites are always looking for social proof as a way to convince new customers, but have you ever gotten a review from someone who never bought from you before? What about situations where you get bad reviews just because you didn't reply fast enough on live chat?
"Is my sales video good for the homepage?" is a common question we get from active users.
Most of the time, it's a meh 😑
But we can't say that directly.
Instead, we say "it's good but just FYI on things to avoid..." with a link to our new article 👇
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While there are many effective sales pitch strategies, there are also some common sales pitch examples to avoid. Here are a few examples:
The hard sell: The hard sell involves using aggressive tactics to pressure customers into making a purchase.
The generic pitch: A generic pitch is one that doesn't take the customer's needs or interests into account.
The one-size-fits-all pitch: Similar to the generic pitch, the one-size-fits-all pitch doesn't take into account the unique needs and interests of the customer
The overly technical pitch: If your product or service is technical in nature, it can be tempting to dive into technical details during your sales pitch
The dishonest pitch: The dishonest pitch involves making false claims or using deceptive language to try to make a sale.
A huge part of the reason we don't get a lot of paid upgrades is that 50% of the people don't understand the value after signup.
We used a few analytics to help confirm this (smartlook, site analytics, our own data).
This huge update is just one step. Our next objective is to improve installation rates by having a wide array of methods to install ChipBot, other than a copy/paste embed code.
We're probably about 3-6 months away from unlocking our next sales cycle. This stuff is hard!
Contextual awareness matters. Authenticity using video converts.
You might already schedule posts for social media. Shouldn’t that apply to the most important asset on your website? Black Friday/Cyber Monday, new product launches, and limited-time promo codes all benefit from a well-planned video on your Shopify website.
https://getchipbot.com/blog/how-to-schedule-videos-on-shopify
We’ve had an incredible run on growth this year. Over 1,000 businesses have installed ChipBot. Using Pylons for sales or Nexus for support. It’s unbelievable to make such an impact and it’s inspiring us to try to hit 10,000 websites by June 2022.
Thank you for using ChipBot! 😁 (especially anyone from IndieHackers!!)
For some updates specific to improving your Black Friday sales, jump to ChipBot Product Updates.
Normally I would go over key features in detail for product update posts, but we’re kinda overdue on an update and it’s larger than normal. I’m going to list everything that’s happening and only elaborate as needed.
Follow us here on IndieHackers. I'm offering an IH-specific Black Friday code later in the week.
Right before you start to get traction, this is what the data starts to look like. When you're fluctuating, it's usually a good indicator something is working. What's important is that you double down on what's working, fix the stuff that's breaking, and stop doing things that aren't working.
Below is a screenshot of our on-site engagement (using our own product). Strongly correlates with our signup velocity and MAU.
https://static.getchipbot.com/uploads/2021/11/Screen-Shot-2021-11-08-at-2.49.04-PM.png
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