Closed our profitable SaaS after 3 years

After three wonderful years building software for the social sector we've decided to shut down Hakeema.
‍
Where we did well: our little team was 100% bootstrapped and client-funded with almost $600k in revenue in 2.5 years. We were also profitable from day one and retained over 80% of our customers. We partnered with some of the brightest teams in the social and public sectors, and in the last year alone, we saw over 250,000 users interact with their Hakeema-powered platforms.

Why we're stopping: we learned that most nonprofits need custom platforms, especially when specific implementations are required by their grant proposals or funded programs. Because of this, we ended up in the role of a profitable software agency rather than a scalable software company, which runs counter to our team's DNA as well as our ambition for growth.