We've found out that the UX concept was hard to understand by most of the users and that they were using the tool the wrong way.
This version of Infinity wasn't the 'must have' product and if you don't have this from the start, it's not worth optimizing it in the future.
The concept needed to be changed from the core, and we announced the pivot and plans for the future development.
We've already designed a basic UX concept for the new version and sent email to the users asking for the approval for the new concept.
Users approved it and we validated the new concept.
https://docs.google.com/presentation/d/10_ObKTNzJvha2R7uzo3iaklVlVun180C0LJrZC0Sh-E/edit