
Pinly
Website feedback with screenshots & recordings - no setup
Hey Indie Hackers 👋
Quick update on Pinly, the visual feedback tool I shared here recently.
After my first post, I had several conversations with:
small web agencies (2–10 people),
software houses,
and freelancers working mainly with WordPress clients (Fiverr / Upwork style).
Those calls completely changed how I think about the product.
🎯 Clearer ICP
Pinly is not for everyone.
Right now, I’m focusing on:
small agencies (2–10 people)
WordPress-focused teams
freelancers working with non-technical clients
These teams all had the same problem:
Feedback comes from emails, WhatsApp, screenshots, voice messages — and nothing is actionable.
🎨 Landing page redesign
Based on that feedback, I:
moved away from a flashy design,
simplified the color palette,
clarified the main use case,
added dedicated subpages instead of one long generic landing.
The goal wasn’t “prettier” — it was clearer.
🧠 Product direction shift
The biggest insight from those calls:
Agencies don’t want another tool.
They want less explaining, less chasing, fewer misunderstandings.
That’s why I’m now redesigning the entire dashboard to feel:
calmer,
more “agency-friendly”,
less like a dev tool, more like a workflow tool.
🧪 New ideas coming from real conversations
After talking to agency owners, I’m exploring features like:
better handoff between feedback → task,
clearer client vs internal comments,
workflows tailored specifically for agencies and freelancers.
I’m intentionally not building everything yet — validating first.
🙏 Looking for feedback (again)
If you run:
a small agency,
a WordPress-based workflow,
or work with non-technical clients,
I’d love your thoughts on:
what part of feedback collection wastes the most time for you?
what would make a tool like this a no-brainer?
Here’s the updated version of Pinly if you want to take a look 👇
👉 https://pinly.pl
Thanks again — this community has been incredibly helpful.
Mateusz
Hey Indie Hackers 👋
I’m Mateusz, a freelance web developer from Poland.
For years, the most frustrating part of my work wasn’t coding - it was collecting feedback from clients and testers.
You know how it goes:
Screenshots in emails.
Random messages on Slack or WhatsApp.
Zero context.
“I saw a bug but now I can’t reproduce it.”
Videos recorded vertically on a phone… 😅
It was eating hours of my time every week.
So a few months ago I decided to build something that would solve this once and for all.
Introducing Pinly
Pinly lets clients and testers leave comments directly on your website - without installing anything or creating an account.
You just send them a single link.
Each comment automatically includes:
a screenshot of the exact moment,
a 30-second screen recording before the click,
browser, OS, resolution,
console errors & warnings,
plus a built-in Kanban board for managing tasks.
The idea is simple:
Less chasing. More clarity. Faster fixes.
I’m about to launch on Product Hunt
This is my first big launch, so I’m both excited and a little nervous.
I’d love honest feedback from the Indie Hackers community:
Does this solve a real problem you’ve faced?
Anything unclear or missing on the landing page?
What should I focus on next?
Here’s the link if you want to check it out 👇
https://pinly.pl
Thanks for reading - happy to answer anything!
Mateusz
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For years, collecting feedback from clients was the most painful part of every project — screenshots in emails, chaotic messages, videos sent on WhatsApp… zero context. So I built Pinly to fix this. One link, and client

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