Episode 038 - On this episode of the podcast I interview Anita Toth. We discuss everything you need to do to reduce your churn rate.
Anita works with growing B2B SaaS companies that want to stop losing their hard-won customers to churn.
We discuss:
The acceptable level of churn for a SaaS product
How to properly segment your customer base
How I recovered over a $1000 from users who involuntary churned
Easy fixes you can make to reduce churn
Resources
– Connect with Natalie on Facebook
– Join SaaS Boss Facebook Community
https://pod.co/saas-boss/saas-churn-and-ways-to-reduce-churn-with-anita-toth