Told
AI-powered Product Tour
Hey Indie Hackers 👋
We just launched a new feature inside Told: AI-powered Product Tours.
Told started as an in-app feedback tool (NPS, CSAT, surveys).
But while working with users, we kept seeing the same pattern:
Teams were measuring satisfaction…
but struggling with activation.
So instead of pivoting, we expanded the product.
We added AI-powered product tours to help teams:
• Guide users step-by-step
• Highlight key features at the right moment
• Increase activation
• Collect contextual feedback
The insight was simple:
Feedback only becomes meaningful once users reach value.
By combining onboarding + feedback in one platform, we’re trying to create a tighter activation loop.
Still early.
Now the focus is on traction, learning, and iteration.
Curious to hear from other founders:
👉 Did improving onboarding significantly impact your activation?
👉 Do you use separate tools for tours and feedback?
Happy to share learnings as we go.
After several weeks working on the product and building it with our first users, we are happy to release the product on PH. If you want to see it and vote on it,please feel free to support the entire team. They deserve it ;-) https://www.producthunt.com/posts/told-2
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