I built a tool that analyzes up to 500 App Store reviews to see where to improve.
This app fetches up to 500 reviews on either iOS and Google Play Store, looks at the 1-3 star reviews, and uses AI to not only group up these negative reviews into their own themes, but gives solutions on how to each each issue.
This app idea came from me researching competitor apps to see if there were still pain-points customers of theirs had. Rather than looking at tens and hundreds of reviews, I created an app to handle the bulk of the work.
My question for y'all - what do y'all do to gather pain-points from customers or people online, and how do y'all retain customers who email or message you saying they have an issue with your app.
Any feedback on my app idea is welcomed.
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The part I'd be most interested in is what happens after the themes are identified.
Finding recurring complaints is valuable.
Figuring out which ones are actually worth building around feels like the harder decision. The loudest problem isn't always the one holding the product back.