QUFO

One of the things I’ve been thinking about after the feedback on my previous post is how to actually reduce customer follow-up work, not just give customers another portal.

Today I shipped a small but important part of that:

• customers now receive the quotation by email with a secure review link

• businesses get notified when a customer approves, declines, or requests changes

• customers get email updates when a job reaches important milestones

• those emails include a direct job tracking link

The goal is simple: customers shouldn’t need to keep asking “what’s the status?” and the business shouldn’t need to keep answering it manually.

Still need real usage to see whether this actually reduces follow-ups, but at least now the product can test that hypothesis properly.

I’ve been working on QUFO, a B2B SaaS for small service and production businesses that need a simpler way to manage their workflow from the first quotation to the final payment.

The idea came from seeing how businesses often manage quotations, customer approvals, jobs, payments, and updates across spreadsheets, chat messages, and separate tools. It works, but as the number of customers and jobs grows, it becomes harder to keep everything organized.

QUFO connects that workflow into one place:

Quotation → Customer Approval → Job → Production Updates → Payment → Completion

Customers can review quotations through a secure link, approve, decline, or request changes. Approved quotations can then be converted into jobs, and customers can track production progress through their own tracking link.

Recently, feedback also led me to add optional images and warranties per quotation item, which now carry through to the quotation PDF, approved job, and customer tracking page.

I’m still early and currently focused on polishing the product and learning from real business workflows rather than adding features just for the sake of having more features.

QUFO is live at qufo.im.

I’d especially love feedback from other founders: