Harsh Garg's activity on Indie Hackers · Page 5

Recent activity

The 3-question audit that tells you if your support team is wasting time

Update: SupportBridge is now live in pilot with real teams

What I learned from talking to 30+ SaaS founders

Why I built SupportBridge around ONE rule: max 1 auto-reply per ticket

Why I built SupportBridge around ONE rule: max 1 auto-reply per ticket

The support automation journey: From manual to smart assistance

Update: SupportBridge is now live in pilot with real teams

What I learned from talking to 30+ SaaS founders

The support automation journey: From manual to smart assistance

Why we chose smart assistance over full automation

How we reduced support emails by 50% in 2 weeks

How to handle 100+ support emails/day without hiring more people

The hidden cost of support team turnover (and how to fix it)

The support automation paradox: Why full automation fails

How to handle 100+ support emails/day without hiring more people

I built a full AI SaaS in 2 months. It works. I have zero users. And I want to sell it.

Week 2 Update: SupportBridge – First 5 free audits done, what 20+ founders actually told me about safe AI

IndieAIs just got a lot bigger — Builders Network, Buy & Sell, Investor Ready, and more. Here's the full picture.

I just launched my AI note-taking app (feedback needed!)

Update: ClaimSite now finds businesses with bad websites — not just missing ones